Services

Attention to citizens

Telephone Support

91 349 46 40 902 44 60 06

Opening Hours

M-F from 9:00 to 17:30. Saturday from 9:00 to 14:00

From 16 june to 15 de september

M-F from 8:00 from 15:00. Saturday from 8:00 to 14:00

Other Phone

  • Switchboard 91 349 40 00  
  • Patent and Trademark Office 902 15 75 30
  • Telecommunications User 968 01 03 62 - 901 33 66 99
  • Digital Terrestrial Television 968 01 20 89 - 901 20 10 04
  • Vehicle Standardisation 91 349 51 08

User Support and Register Office

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Information office

C/ Panamá, 1, 28046 Madrid

General Registry

Pº Castellana, 162, 28046 Madrid

Opening Hours

M-F from 9:00 to 17:30. Saturday from 9:00 to 14:00

From 16 june to 15 de september

M-F from 8:00 from 15:00. Saturday from 8:00 to 14:00

Registro auxiliar

C/ Capitán Haya, 41, 28046 Madrid

Opening Hours

M-F from 9:00 to 17:30

From 16 june to 15 de september

M-F from 8:00 from 15:00

Registration of electronic signature users

C/Panamá, 1, 28046 Madrid

Opening Hours

M-F from 9:00 to 14:00

Peripheral Services

Via Internet

Select the form that best fits the information you require.

User Support

  • For information on your rights and on complaints regarding telephone or ADSL service providers, check the Telecommunications User Support Office website .
  • For information on electricity billing, meters, professional cards or lifts , contact the competent agency of your Autonomous Region on matters of industry/energy (Autonomous Region websites) .
  • For information on trouble tickets, travel incidents and tourist accommodation , contact the competent agency of your Autonomous Region on matters of consumption (Autonomous Region websites) .